Your AI answers the phone and captures the lead; Zapier puts that lead wherever your business already works — your CRM, a spreadsheet, or a group chat. No retyping, no copy-paste, no missed follow-ups. Leads push to Zapier the instant the AI captures them, so a caller can still be on the line while their info lands in your CRM.
Up and running in three steps
- 1Get your API key — in NeighborStack, go to Settings → Integrations and generate a key.
- 2Open the Zapier invite (below) and connect your NeighborStack account in Zapier using that key.
- 3Build your first Zap — start from the "New Lead" trigger, pick the app you use, and map the fields once.
Popular setups for home-service businesses
These are the connections contractors ask for most — each one is a single Zap.
| App | What the Zap does |
|---|---|
| Jobber | New Qualified Lead → Create Client. The customer is waiting in Jobber with name, phone, address, and request — ready to quote. |
| Housecall Pro | New Lead → Create Customer. No retyping between the phone and your field software. |
| HubSpot | New Lead → Create Contact + Deal, with the AI quality score and conversation summary already on the record. |
| Google Sheets | New Lead → Create Spreadsheet Row. The simplest place to start — a running list of every call. |
| Slack / SMS | New Qualified Lead → Send Message. Add a filter on quality score ≥ 8 so only hot leads get through. |
| Gmail / Mailchimp | New Lead → Send Email or Add Subscriber. A same-hour follow-up wins jobs against slower competitors. |
What the integration gives you
- New Lead trigger — fires instantly for every lead the AI captures, from any channel.
- New Qualified Lead trigger — fires when a lead reaches qualified status, so only real prospects hit your CRM.
- Every lead arrives complete — contact details, job context (service, urgency, budget), and the AI's screening (1–10 quality score, sentiment, summary, estimated value).
Common questions
- Do I need a paid Zapier plan? Simple two-step Zaps work on Zapier's free plan. Multi-step Zaps and premium apps follow Zapier's own rules — the NeighborStack integration itself isn't a "premium app," so it works on every plan.
- How fast do leads show up? Instantly — leads push the moment the AI captures them, with no polling delay.
- Does this replace my CRM? No. NeighborStack captures and screens the lead; Zapier hands it to whatever system you manage jobs in. Your CRM stays the system of record.
- Why is it invite-only? The integration is in early access while we finish our public Zapier directory listing. The invite gives you the full integration — same triggers and actions — ahead of that listing.
Tip
Building something custom, or not using Zapier? You can talk to NeighborStack directly — see Using the API and Lead webhooks.