NeighborStack is an AI phone assistant built for home-service businesses. It answers your calls 24/7, qualifies the caller, answers questions from the information you give it, quotes from your rates, and hands you a scored lead with a callback number — so the customer you'd have missed on the ladder becomes a job in your pipeline.
What it does for you
- Answers every call instantly, day or night — no voicemail, no busy signal, even on simultaneous calls.
- Blocks spam and robocalls before they ever reach the AI (and you are never charged for a blocked call).
- Collects the details you care about — name, phone, address, the job, timeline, plus any custom questions you add.
- Scores each lead 1–10 so you can see at a glance who is serious.
- Texts and emails you an instant alert with a summary and callback number for leads that clear the threshold you set.
- Answers text messages to your number using the same business knowledge as calls.
What it does not do (yet)
We would rather be straight with you than oversell. Today the AI does not book appointments directly into a calendar, transfer a call live to your cell mid-conversation, or make outbound calls. It captures everything needed for those and flags it to you fast; direct booking and live transfer are on the roadmap.
Your fastest path to a first answered call
- 1Finish setup: add your services, a few FAQs, and get your AI phone number (about 15 minutes).
- 2Run a test call from the Test tab to hear your AI with your real configuration.
- 3Forward your existing business line to your AI number — or hand out the AI number directly.
Everything the AI knows comes from your settings — there is no mysterious training step. What you see in your dashboard is exactly what it will say to customers.