Reading your dashboard

6 min read·Updated 2026-07-05

The dashboard is where every lead lands. It's sorted so the strongest leads sit at the top — highest quality score first — so the person most worth calling back is the one you see first.

Find the lead you want

  • Status filter — show only New, Contacted, Quoted, Booked, or Lost (or everything).
  • Date range — today, this week, this month, a quarter, or a custom range.
  • Search — type a name, phone number, or service to jump straight to a lead.
Tip

Each lead row has one-tap Call and Text buttons, so you can follow up straight from the list without copying the number.

What each status means

Set a lead's status as you work it, so the dashboard reflects your real pipeline. You control the status — the AI just sets new ones to "New."

StatusWhat it means
NewJust came in — nobody has worked it yet.
ContactedYou've reached out to the customer.
QuotedYou've given them a price.
BookedThe job is on the schedule.
WonClosed — you got the job.
LostDidn't work out.

Open a lead to see everything the AI captured

Click a lead to expand it. You get two things: the details, and what the AI actually heard.

  • Details — name, phone, email, address, the service, urgency, budget, and any answers to your custom questions.
  • "What your AI heard" — a plain-language summary of the conversation.
  • Full conversation — open it to read the complete transcript, play back the call recording, and rate the AI's handling with a thumbs up or down.
Good to know

The quality score shows as stars (out of five). Your thumbs-up / thumbs-down on a conversation helps us keep improving the AI — it never changes your configuration on its own.

Two shortcuts worth knowing

  • Morning Briefing — a card at the top with today's new leads and who still needs a callback.
  • Export — download all your leads to a CSV to work them in a spreadsheet or import elsewhere.
Open your dashboard

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